Frequently asked questions: How the Business TerraPass works

Your money helps to fund clean energy and carbon reduction projects, including wind power; farm power such as dairy farm methane digesters; and landfill gas capture.

The business emissions calculator combines calculation techniques from all the other calculators on our site. By gathering data on the number of your employees, their average daily commutes, business travel habits, on-site energy use, etc., we are able to come up with total estimate of the greenhouse gas emissions associated with your business activity. A lot of assumptions are required to derive this estimate, so it should be regarded as an approximation.

TerraPass carbon offsets allow you to balance the carbon footprint from your business energy use. Our Carbon Balanced Business customers see global warming as an opportunity for leadership. By balancing your emissions through TerraPass, you can create benefits for both the environment and your business or organization.

• Improve the global environment. Balancing out carbon emissions from your business operations by funding clean energy and efficiency projects will speed our transition away from fossil fuels.
• Show leadership and innovation. Taking action sends a strong message to your key stakeholders — employees, customers, and investors, all of whom will hold your business accountable for its contribution to global warming.
• Involve your employees. A TerraPass employee program will help communicate your business’ dedication to the environment and infuse that commitment into your company’s culture.
• Align with your customers’ values. People prefer to do business with companies whose values align with their own. Demonstrating your business’ commitment to addressing global warming with a carbon offset program will help attract and retain valuable customers.

Every TerraPass purchase comes with a money-back guarantee. If for any reason you’re not satisfied with your purchase, you can have a full refund. Just send us an email at support@terrapass.com requesting a refund within 30 days of placing your order, and return any shipped material to us in its original condition.

We will issue a refund only when the materials have been received in saleable condition. Shipping and insurance is at your expense.

Non-offset purchases that included free shipping will be refunded the full amount, less the initial shipping charge, where applicable. Please check with us for the full refund amount if you’re uncertain.